The founders of Higher Standards Home Health had a family member who had to have a total hip replacement and also had Alzheimer’s disease. The family was unable to find a skilled home health care company that was able to provide adequate care and compassion that met their high standards. Because of this, they set out to build an agency like no other.
We believe that home health services are an essential part of the healthcare delivery system. By providing continuing care to clients in their own homes, home health services minimize the effects of illness, accident or disability. We know how important it is to manage every aspect of patient care; from the patient’s needs to the physician’s recommendations. Our home health care services in Dallas, Texas are closely supervised by our professionals and administered from the initial consultation up through the full recovery. Our services help enable clients to remain in their home while retaining their sense of pride and independence.
Who We Are
We believe that home health care services are an essential part of the healthcare delivery system. By providing continuing care to clients in their own homes, home health services minimize the effects of illness, accident, or disability.
- We know the intrinsic worth of aged, diseased and/or disabled persons. We believe the contributions of these persons are no less important than the contributions of other members of our society. Higher Standards recognizes that all people are entitled to retain or regain their maximum participation in society.
- We appreciate that the aging process is an unavoidable part of life and understanding the chronic diseases and disabilities may be part of that process.
- In providing care to individuals, we know that clients and families have inalienable rights for self-determination. They have the right to participate in planning for their care, to make decisions about their health, and to maintain their independence as long as possible.
- Higher Standards considers health education as an integral part of our client training program.
- We feel that staff behavior, attitudes, knowledge, and understanding have an important influence on helping clients attain and maintain their optimum health.
We are committed to providing a higher standard of a rehabilitation to the aged, diseased and/or disabled individuals within the structure of their home environments, allowing maximum contribution, independence, and retention of self-respect.
Higher Standards Home Health was established with the purpose of bringing quality and specialized services to patients within our community.
Our employees are dedicated to providing a humane, compassionate care for their patients. The skilled and registered nurses provide patients with all types of assistance in their daily routines such as injections, wound cleaning, flushing, infusions, care of urinary catheters, glucose monitoring – all types of medical-related issues. Our Nursing Assistants and Home Health Aides are registered with the state of Texas and provide patients with services such as bathing, personal hygiene, meals, medication management, shopping, and minor housework.
All of this combined with our professional physical, occupational, speech, and respiratory therapies, form a well-rounded resource which is able to address all of the patient needs and doctors’ requirements.
Vision
Philosophy
We believe that health care is a basic human right. It must be available, coordinated, and provided in a comprehensive way, combined with other human services when appropriate. Home health care is an important part of the continuous health care system and it will be provided in the most cost-effective way possible.
The Agency and our staff shall operate and furnish services in compliance with all applicable federal, state, and local laws and regulations and disclosure and ownership information. To the best of our knowledge, based on our Quality Improvement Program and professional personnel practices, the services we provide comply with acceptable professional standards and principles.
The agency’s philosophy is guided by the following principles:
- Home Health Care is designed to meet the unique needs of clients and families.
- Services are tailored to assist individuals and families to achieve an optimal level of function and satisfaction.
- Care is based on respect for the dignity and worth of each individual.
- Services will be provided in the least restrictive setting.
- The Client and family are always active participants in the care planning process.
Promise
Our employees are dedicated to providing humanely compassionate care for their patients. The skilled and registered nurses provide patients with all types of assistance in their daily routines such as injections, wound cleaning, flushing, infusions, care of urinary catheters, glucose monitoring – all types of medical-related issues. Our Nursing Assistants and Home Health Aides are registered with the state of Texas and provide patients with services such as bathing, personal hygiene, meals, medication management, shopping, and minor housework. All of this combined with our professional physical, occupational, speech, and respiratory therapies, form a well-rounded facility which is able to address all of the patient needs and doctors’ requirements. We pledge to provide the highest level of quality care for our clients maximizing patient autonomy and coordination of community and agency resources to decrease illness burden, and unnecessary duplication of services and we advocate positive patient outcomes. We promise to treat you as an individual with respect and courtesy. Your home health care needs are as unique as you are. That’s why we have personalized our approach to determining and meeting your needs. We’re committed to providing you with the feeling of confidence and security you deserve from your home health care provider.
Quality
We have a very comprehensive and thorough screening process which includes the following:
- Personal Interview
- Skills Testing
- Behavioral Testing
- Reference Checks
- Educational Verification
- Criminal Background Check
- Drug Testing
- Driving Record Check
- National Sex Offender Registry
- Employment Eligibility Verification
- Physician Statement
- Proof of Auto Insurance
- Proof of Liability Insurance
In addition to the above, all of our clinicians must pass a rigorous competency evaluation and exam which includes:
- Knowledge of safety and infection control
- Recognize and respond appropriately to potentially unsafe situations
- Risk screening for falls
- Proper hand washing hygiene and techniques
- Demonstration of safe practice in the use of equipment
- Assess environmental safety and accident prevention
Purpose
We are committed to a higher standard of the rehabilitation of aged, diseased, and/or disabled individuals within the structure of their home environments, allowing maximum contribution, independence, and retention of self-respect.
We recognize the intrinsic worth of aged, diseased and/or disabled persons. We believe the contributions of these persons are no less important than the contributions of other members of our society.
We recognize that these people are entitled to retain or regain their maximum participation in society.
We recognize that the aging process is an unavoidable part of life and we understand chronic disease and disability may be part of that process.
In providing care to individuals, we recognize that clients and families have inalienable rights to self-determination. They have the right to participate in planning for their care, to make decisions about their health care, and to maintain their independence.
We recognize that staff behavior, attitudes, knowledge, and understanding have an important influence on helping clients attain and maintain their optimum health.
Goals
We promise to maintain a friendly, courteous, and well-educated staff of experienced associates committed to the highest levels of care and service. We value our associates as much as we value you. Our team members are continually trained to offer the best possible care and service and feel a sense of accomplishment and pride when they achieve their personal goals in providing that exceptional service.
We realize that there are several gaps that exist in the Home Health Care industry, and we want to try to bridge those gaps by listening to our clients’ needs. We believe that is the best way to continuously improve our business to deliver BEST IN CLASS CARE to our clients.
We are committed to maintaining open lines of communication. We understand the importance of clear and thorough communication. We ask questions and we listen to you in order to best understand your needs and concerns. As a client of Higher Standards Home Health, our goal is that you should feel free and comfortable to share your input and feedback with us, both positive and negative. We encourage your contribution because we believe that is what makes us successful.
Criteria for Home Health Care
- Homebound – unable to leave your residence without considerable and taxing effort and assistance
- Existing acute medical need
- Intermittent skill need
- Under a physician’s care